Question 1

How do I book?

Accepted Answer

We are happy to take bookings through our website booking page,(javascript:void(0)) email a(mailto:boothlevels@gmail.com?subject=Booking Inquiry)nd instagram direct message.(http://www.instagram.com/boothlevels)

Question 2

Last minute bookings

Accepted Answer

Booth Levels does not typically accomodate for last minute bookings the same week of an event. We encourage clients to book atleast 4 weeks in advance. In the event where a client would like to book an event the same week. The client will be subject to an additional fee of $50.

Question 3

What is the payment process regarding the photobooth service?

Accepted Answer

To book, a deposit of 50% must be paid to secure your event date. The remaining balance is to be paid 14 days before your event.

Question 4

What are your travel restrictions and costs, if any?"

Accepted Answer

Booth Levels is happy to travel to you. All events require a travel fee based on the kilometres from our Head Quarters to the venue.

Question 5

What is the cancellation policy?

Accepted Answer

If bookings are cancelled within 14 days of the event, you will be eligible for a full refund. If your event is cancelled under the 14-day mark, then you will NOT be eligible for a partial or full refund.
 
Please email us if you have any concerns.

Question 6

Can Booth Levels stay longer at my event?

Accepted Answer

Yes! As long as we do not have another event after yours, we are happy to stay! However, there will be an additional cost of $100 per hour.

Question 7

Can I have a customized picture template?

Accepted Answer

Yes, our team has experienced graphic designers who can customize picture templates based on your preferences or the theme of the event. Please select our 2x6 or 4x6 picture size options for photos with a detailed description of your template expectations.

Question 8

I am having a special event. Can I customize my start screen?

Accepted Answer

Yes you can! Booth Levels has top of the line Photobooth software that is customizable for every event. Let us know the details of your event and we will customize a start screen perfect for your event. Check out our templates page for more images on start screens!
 
For last minute events there is an additonal fee applied to the intital package amount which is incorparted into our last minute booking fee (events with less than 1 week notice)